Effective Date: November 2025
Wholesome Cleaning Co (“we,” “our,” or “us”) is a professional cleaning service based in Australia, committed to maintaining the highest standards of privacy and data protection. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or engage our services.
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and payment details when booking services or making enquiries.
Service Information: Property address, service type, frequency, and any special cleaning instructions.
Website Usage Data: Non-personal data such as browser type, operating system, IP address, and site activity for analytics and improvement purposes.
Cookies: Small data files used to enhance your browsing experience and track preferences. You may disable cookies in your browser settings.
We use personal information to:
Provide, manage, and deliver cleaning services;
Communicate with you regarding bookings, quotes, or enquiries;
Process payments and invoices;
Improve our website, services, and customer experience;
Comply with legal and regulatory obligations.
We store your information securely using password-protected systems and encrypted databases. We take reasonable steps to protect against unauthorised access, misuse, or disclosure. However, no online platform is entirely risk-free, and users share information at their own discretion.
We do not sell or rent your personal data. We may share information with:
Trusted contractors or team members who assist in delivering services;
Payment processors and technology providers supporting our operations;
Legal or regulatory authorities if required by law.
You may request access to the personal information we hold about you or request correction of inaccurate information. To do so, please contact us using the details below.
With your consent, we may send updates, special offers, or service reminders. You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
Our website may include links to other websites. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy periodically to reflect changes in law or our business operations. The updated version will be posted on our website with a revised effective date.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Wholesome Cleaning Co
Email: info@wholesomecleaningco.com
